Annuity Customers
Phone:(866) 645-2449
Monday-Friday, 8:30am – 6:00pm EST
Traditional Life Insurance Customers
Phone: (877) 462-8992
Annuity Service Center
Please make sure you have your Contract number. This is a nine or ten digit number assigned to your annuity contract.
Phone: (866) 645-2449
Monday-Friday, 8:30am – 6:00pm EST
For contracts starting with "5xx" or "6xx":
For contracts starting with "200": .
For contracts starting with "408", “409”, and “509”:
Online access and account information is available. If you have additional questions, please contact your agent or our Annuity Customer Service Team at (866) 645-2449.
Online access and account information is NOT available. Please contact your agent or our Annuity Service Center for account information at (877) 244-7526. (Note: Friday hours 9:15 a.m. - 6 p.m. EST)
Online access and account information is available. If you have additional questions, please contact your agent or our Annuity Customer Service Team at (800) 457-8803.
BROKER DEALER REPRESENTATIVES
Phone:(877) 454-4777
Monday-Friday, 8:00am – 6:00pm EST
Option 1 = variable annuities
Option 2 = fixed index annuities
Option 3 = fixed annuities
Option 4 = long-term care annuities
IMO REPRESENTATIVES
Phone:(855) 44-SALES (447-2537)
Email:annuity.marketing@gafg.com
Mon-Fri: 8:30am – 6:00pm EST
NEW BUSINESS, COMMISSIONS, LICENSING & CONTRACTING
Mon-Fri:8:30 a.m. to 6:00 p.m. EST
SecureFore
Phone:(866) 645-2449
Email:annuityservicecenter@gafg.com
ForeCare & Index Annuity
Phone:(877) 244-7526 (Friday hours - 9:15 a.m. - 6 p.m. EST)
Email:annuitypolicyservice@gafg.com
Commonwealth
Phone:(800) 457-8803
LIFE INSURANCE CUSTOMERS
General Phone Number: (877) 462-8992
Customer Contact Center / Policyholder Services
Fax:(800) 262-6976
Life Claims
Agents: option 1, then option 5
Policy Owners: option 2, then option 3
Fax: (800) 262-6976
Inforce Policy Illustrations
Agents: option 1, then option 6
Policy Owners: option 2, then option 2
Fax: (800) 351-0603
Inforce Policy Service
Agents: option 1, then option 4
Policy Owners: option 2, then option 1
Fax: (800) 351-0603
Waiver / Living Benefit Claims
Phone: (877) 366-2592
Fax: (866) 255-0835
SALES & DISTRIBUTION
Agent Phone Number:(855) 887-4487
Sales Support – New Business Illustrations, Product Info, and How to do Business
Option 3
Email:salessupport@gafg.com
Monday-Friday, 8:30am – 6:00pm EST
Advanced Markets
Option 2
Email:advancedmarkets@gafg.com
Ad Review
Email:adreview@gafg.com
NEW BUSINESS
Agent Phone Number:(855) 887-4487
MAILING ADDRESSES
NEW BUSINESS, UNDERWRITING AND AGENCY SERVICES
Regular Mail
Accordia Life PO Box 305030 Nashville, TN 37230-5030
Overnight Mail
Accordia Life 100 Centerview Drive, Suite 100 Nashville, TN 37214
Policyholder Services
Regular Mail
Accordia Life PO Box 305027 Nashville, TN 37230-5027
Overnight Mail
Accordia Life 100 Centerview Drive, Suite 100 Nashville, TN 37214
LIFE CLAIMS
Regular Mail
Accordia Life PO Box 637 Jacksonville, IL 62651-0637
Overnight Mail
Accordia Life 1275 Sandusky Road Jacksonville, IL 62650
Waiver / Living Benefit Claims
Regular Mail
Accordia Life PO Box 640 Jacksonville, IL 62651-0640
Overnight Mail
Accordia Life 25800 Northwestern Hwy, Suite L30 Southfield, MI 48075
MAILING ADDRESS
Global Atlantic
One Forethought Center
Batesville, IN 47006
MAILING ADDRESS
Global Atlantic
19 Par-La-Ville Road, Second Floor
Hamilton HM11, Bermuda
-
ATLANTA
1355 Peachtree Street NE
Suite 750, South Tower
Atlanta, GA 30309 -
BATESVILLE
One Forethought Center
Batesville, IN 47006 -
BERMUDA
19 Par-La-Ville Rd, Second Floor
Hamilton HM 11
Bermuda
-
BERWYN
400 Berwyn Park, Suite 310
899 Cassatt Road
Berwyn, PA 19312 -
BOSTON
20 Guest Street
Brighton, MA 02135 -
DES MOINES
Davis Brown Tower
215 10th Street, 11th Floor
Des Moines, IA 50309 -
DUBLIN
18 – 20 Merrion Street Upper
Dublin D02 XH98
Ireland -
HARTFORD
One Financial Plaza
755 Main Street, 24th Floor
Hartford, CT 06103 -
HOUSTON
708 Main Street
10th Floor
Houston, TX 77002 -
INDIANAPOLIS
10 West Market Street
Suite 2300
Indianapolis, IN 46204 -
NEW YORK
4 World Trade Center, 51st Floor
150 Greenwich Street
New York, NY 10007
