Contact Us
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We value your business and would like to help you with any questions you may have. Please select the appropriate business tab to locate the correct contact information.
General

 

Careers

Email:Careers@gafg.com

Media

ICR Phone: (203) 682-8268

Email:GlobalAtlantic@icrinc.com

Investor Relations

Phone: (212) 389-2200

Email:investorrelations@gafg.com

Annuity Customers

Phone:(866) 645-2449
Monday-Friday, 8:30am – 6:00pm EST

Traditional Life Insurance Customers

Phone: (877) 462-8992

Preneed & Final Expense Insurance Customers

Phone: (800) 331-8853

Email:ask.us@gafg.com

Retirement

Annuity Service Center
Please make sure you have your Contract number. This is a nine or ten digit number assigned to your annuity contract.
Phone: (866) 645-2449
Monday-Friday, 8:30am – 6:00pm EST

 

For contracts starting with "5xx" or "6xx":

 




 

For contracts starting with "200": .

 




 

For contracts starting with "408", “409”, and “509”:

Online access and account information is available. If you have additional questions, please contact your agent or our Annuity Customer Service Team at (866) 645-2449.

 

Online access and account information is NOT available. Please contact your agent or our Annuity Service Center for account information at (877) 244-7526.

 

Online access and account information is available. If you have additional questions, please contact your agent or our Annuity Customer Service Team at (800) 457-8803.

BROKER DEALER REPRESENTATIVES

Phone:(877) 454-4777

 

Monday-Friday, 8:00am – 6:00pm EST

 

Option 1 = variable annuities

Option 2 = fixed index annuities

Option 3 = fixed annuities

Option 4 = long-term care annuities

IMO REPRESENTATIVES

Phone:(855) 44-SALES (447-2537)

Email:annuity.marketing@gafg.com

Mon-Fri: 8:30am – 6:00pm EST

NEW BUSINESS, COMMISSIONS, LICENSING & CONTRACTING

Mon-Fri:8:30 a.m. to 6:00 p.m. EST

ForeRetirement & SecureFore

Phone:(866) 645-2449

Email:annuityservicecenter@gafg.com

ForeCare & Index Annuity

Phone:(877) 244-7526

Email:annuitypolicyservice@gafg.com

Commonwealth

Phone:(800) 457-8803

Life Insurance

LIFE INSURANCE CUSTOMERS

General Phone Number:(866) 645-2449

Customer Contact Center / Policyholder Services

Fax:(800) 262-6976

Email:AskCustomerService@gafg.com

Life Claims

Agents: option 1, then option 5

Policy Owners: option 2, then option 3

Fax: (800) 262-6976

Inforce Policy Illustrations

Agents: option 1, then option 6

Policy Owners: option 2, then option 2

Fax: (866) 351-0603

Email:Inforceillustrations@gafg.com

Inforce Policy Service

Agents: option 1, then option 4

Policy Owners: option 2, then option 1

Fax: (866) 351-0603

Email:AskCustomerService@gafg.com

Waiver / Living Benefit Claims

Phone: (877) 366-2592

Fax: (866) 255-0835

SALES & DISTRIBUTION

Agent Phone Number:(855) 887-4487

Sales Support – New Business Illustrations, Product Info, and How to do Business

Option 3

Email:salessupport@gafg.com

Monday-Friday, 8:30am – 6:00pm EST

 

Advanced Markets

Option 2

Email:advancedmarkets@gafg.com

Ad Review

Email:adreview@gafg.com

NEW BUSINESS

Agent Phone Number:(855) 887-4487

Diamond Team

Option 1, then option 1

Email:diamond.team@gafg.com

Emerald Team

Option 1, then option 3

Email:emerald.team@gafg.com

Sapphire Team

Option 1, then option 2

Email:sapphire.team@gafg.com

Pearl Team

Option 1, then option 4

Email:pearl.team@gafg.com

MAILING ADDRESSES

NEW BUSINESS, UNDERWRITING AND AGENCY SERVICES

Regular Mail

Accordia Life PO Box 305030 Nashville, TN 37230-5030

Overnight Mail

Accordia Life 100 Centerview Drive, Suite 100 Nashville, TN 37214

Policyholder Services

Regular Mail

Accordia Life PO Box 305027 Nashville, TN 37230-5027

Overnight Mail

Accordia Life 100 Centerview Drive, Suite 100 Nashville, TN 37214

LIFE CLAIMS

Regular Mail

Accordia Life PO Box 637 Jacksonville, IL 62651-0637

Overnight Mail

Accordia Life 1275 Sandusky Road Jacksonville, IL 62650

Waiver / Living Benefit Claims

Regular Mail

Accordia Life PO Box 640 Jacksonville, IL 62651-0640

Overnight Mail

Accordia Life 25800 Northwestern Hwy, Suite L30 Southfield, MI 48075

Preneed & Final Expense

Customer Service

Phone:(800) 331-8853

Email:ask.us@gafg.com

Mon-Fri:8:00 a.m. to 7:00 p.m. EST

MAILING ADDRESS

Global Atlantic

One Forethought Center

Batesville, IN 47006

Reinsurance

Customer Service

Phone:(441) 294-6100

Email:reinsurance@gafg.com

Mon-Fri:8:00 a.m. to 6:00 p.m. EST

MAILING ADDRESS

Global Atlantic

19 Par-La-Ville Road, Second Floor

Hamilton HM11, Bermuda

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Locations
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  • BATESVILLE One Forethought Center
    Batesville, IN 47006
  • BERWYN 400 Berwyn Park, Suite 310
    899 Cassatt Road
    Berwyn, PA 19312
  • BRIGHTON 20 Guest Street
    Brighton, MA 02135
  • DES MOINES Davis Brown Tower 215
    10th Street, 11th Floor
    Des Moines, IA 50309
  • HOUSTON 3200 Southwest Freeway
    Suite 1300
    Houston, TX 77027
  • INDIANAPOLIS 10 West Market Street
    Suite 2300
    Indianapolis, IN 46204
  • NEW YORK 4 World Trade Center, 51st Floor
    150 Greenwich Street
    New York, NY 10007
  • SIMSBURY 82 Hopmeadow Street
    2ND Floor
    Simsbury, CT 06089