Explore the latest updates

Improvements designed to streamline your business

Global Atlantic is continually evolving to improve your overall experience, with new enhancements and functionality regularly added to our website.

We're dedicated to creating a seamless digital experience for our business partners, with new features and online functionality designed to streamline every area of our business. Firm launch dates vary and will be communicated separately as they take effect.

Here’s what you need to know about what's new at Global Atlantic:

See our latest digital enhancements

On the Global Atlantic website, you will find the tools you need to enhance your business. Here's a closer look at changes we've made:

Real-time new business status updates: In addition to online notifications, we now provide real-time status updates and clear outstanding requirements.¹
Document upload: Financial professionals can easily and securely upload supporting documentation from their dashboard and book of business for pending and active policies.
More policy information available online: See your clients’ eDelivery election as well as strategy renewal rates for ForeStructured Growth policies.
Additional resources: Sales ideas, product information, marketing material, tools, rates, and calculators are there when you need them.

Still have questions? Learn more about our new login experience and other digital tools by watching these instructional videos.

¹New business status information is updated by real-time systematic triggers, and applications in process prior to November 12 may not display all details within the pending application. Details will not retroactively update for requirements and milestones that were processed prior November 12.

Access your book of business, regardless of platform

This website is your destination to access your book of business, regardless of platform:

If you have not yet registered on our website and your firm is live, please visit the registration page to create a login and password.
If you have already registered on our website, you have access to the new platform as well as all existing inforce business, with a single login.
Single sign-on (SSO) is not available to users with delegated access such as assistants, support staff, and back-office personnel. These users should continue to login separately to access MyView.
Although we have launched our new SSO experience to make things easier, we will not be executing any system conversions for existing business or consolidating inforce policies into one view. SSO will simplify your login experience, however, you will still need to navigate to the appropriate dashboard to view and service your business.

The full benefits of doing business online

Unlock the benefits of an online account

From a customizable dashboard and 24/7 access to your book of business to easy-to-run illustrations and license and appointment information, you can start seeing the benefits of an online account right away.

Be sure to encourage your clients to register and opt into eDelivery during the new business process as well. It’s secure, fast, and convenient.

Learn more

Optimize your support by delegating access to staff

Do you rely on support staff to help monitor and manage your applications and policies? Once registered on the new administration platform, you may add support staff as delegates to help manage the business. You may invite multiple delegates to accommodate larger staffs and help ensure coverage. Delegates who support multiple financial professionals will maintain separate accounts for each.

To add and remove delegates, first login, then under “Manage My Business,” select the option for pending or inforce policies, beginning with A through E. Once in the servicing dashboard, go to My Account to manage your delegates.

Expanded product suite; NAIC training available

We are expanding our comprehensive line of annuity offerings. As firms go live, where approved, you will gain access to ForeStructured Growth, our new registered index-linked annuity, as well as the Income 150+ fixed index annuity and its powerful early income benefits. Product launches will be communicated separately based on firm approval and launch dates.

NAIC training can be completed through RegEd (or through another approved online vendor).

Currently ForeStructured Growth is not approved in the following states: NJ, OR, UT, WA.

Streamlined contact for your service needs

For use by financial professionals at firms that are live on the new platform, we have implemented a single address for new business submissions, as well as a new, single phone number for your needs, from sales support to inforce status, and everything in between.

The changes will be rolled out in phases over the course of the coming months. Firm launch dates vary and will be communicated separately as they take effect.

New business correspondence

U.S. and Express mail

Forethought Life Insurance Company

123 Town Square Place

PMB 711

Jersey City, NJ 07310

Phone & Fax

Call:

(833) ASK-GA4U
(833) 275-4248

Mon-Thu 8:00 am - 7:00 pm ET

Fri 8:00 am - 6:00 pm ET

Fax: (855) 299-0104

Email

GAOperations@email.gafg.com

For correspondence regarding pre-existing post issue policies, you will continue to use the current post-issue contact information below.

Post-issue correspondence

Block of Business	Policies Starting with "A, B or C"	Policies Starting with "5, 6, 7, or 8"	Policies Starting with "2"
Phone Number	(833) ASK-GA4U (833) 275-4248	(833) ASK-GA4U (833) 275-4248	(833) ASK-GA4U (833) 275-4248
Fax Number	(855) 299-0104	(785) 286-6104	(785) 286-6104
Email Submission Address	GAOperations@email.gafg.com	annuityservicecenter@gafg.com	annuitypolicyservice@gafg.com
Regular Address	123 Town Square Place, PMB711 Jersey City, NJ 07310	PO Box 758507 Topeka, KS 66675-8507	PO Box 246 Batesville, IN 47006
Overnight Address	123 Town Square Place, PMB711 Jersey City, NJ 07310	Mail Zone 507, 5801 SW 6th Avenue Topeka, KS 66636	One Forethought Center Batesville, IN 47006

Download a printable contact guide here.

Check back for regular updates on new features

New enhancements and functionality will regularly be added to our website to ensure your business needs are being met. This page will be your destination for information regarding the newest updates, as well as upcoming features.

Need help?

Find all the contact information to submit and service your business.

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