Your partnership is important to us, which is why we continue to invest in creating a service experience that is dependable and transparent. You can view our actual average annuity turn-around times (updated weekly) below.
Actual Average Annuity Turn-Around Times
Current Average Turn-Around Times*
Week ending September 15, 2023
|Process||SecureFore||All Other Products|
|Cash In-Good-Order (Issued)||1.0 business days||1.0 business days|
|Transfer In-Good-Order (Letter of Acceptance sent)||1.4 business days||1.4 business days|
|Not In-Good-Order Communication||1.5 business days||1.5 business days|
|Pending Transfer Follow Up Calls||5 business days first outreach to ceding carrier;|
Every 10 business days thereafter
|Call Center Service (Wait time)||30 seconds|
* The numbers provided above are averages and actual individual experience may vary. Due to underwriting requirements, ForeCare policies may take longer.
Issue business even
faster - avoid
- Complete the required NAIC training.
See how to get started
- Ensure that signatures and dates for all parties are on every document in all required sections.
- Confirm all supporting documents are submitted.
- Verify that correct ownership structure is listed on transfer form and matches ownership at ceding carrier.
- If the transfer is a replacement, the replacement form must be included.
- Confirm that all signatures are provided on transfer form and in replacement section of ESRA.
- Double-check that any carrier-specific forms are included.
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(833) ASK GA4U or
Monday - Thursday 8 a.m. - 7 p.m. ET
Friday 8 a.m. - 6 p.m. ET
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