Log on, tune in, train
Access training anytime, anywhere
Join our industry experts for one of our live webinar events or learn on your own schedule with webinars on-demand. There’s a full menu of topics available with time commitments ranging from a few minutes to an hour.
Access the 2023 webinar calendar. Topics will be assigned closer to each launch date.
Featured Webinars
Group presentation best practices
(15 minutes)
- Five areas to consider when planning an event
- Suggestions and tips
Plant the seed, capture the lead
(14 minutes)
- Use everyday customer interactions to plant the seed
- Coordinate at-need and preneed efforts
- Response techniques to maintain open dialog
A day in the life of a successful agent
(61 minutes)
- Goal setting
- SMART goals – Specific, Measurable, Attainable, Relevant, Time-bound
- Planning/Activity Management Best Practices- “Activity” sheet example
- Tips for success
Marketing & Selling to Boomers
(43 minutes)
- Where to find them and how to present to them
- What questions to ask
- Statistics on Boomers
What do you want to learn today?
Access sessions in the following categories by contacting your eSales Consultant at (866) 449-3722 or preneedsales.support@gafg.com, or complete the form at the bottom of the page.
- Self-development – Continual learning to build your personal sales skills is important for your on-going success. Brush up on time management, agent best practices, becoming a great communicator, and how to stay motivated.
- Sales process – Whether selling value, using the planning guide or handling objections, our sales process webinars will help you establish a proven process for success.
- Grow your market – Learn sales tactics to help improve your prospecting, assess and sell to your market, and effectively follow up with families to get an edge on your competition.
- Group sales and presentations – Make sure your presentation content and style is excellent by learning best practices for family and group presentations and how to effectively use the planning guide as a presentation tool.
- Industry changes – Keep up with the needs of today’s families by learning how to handle the preneed “shopper,” sell cremation, market and sell to Boomers, and maximize relationships between funeral homes and cemeteries.