What you need to know

Additional information for independent agents

This page is a special supplement to the main What’s New page for financial professionals and contains important information exclusive to independent agents.

Inforce and new business

This website is your destination to manage your business, regardless of servicing platform. Once you have registered to create your new account, you will have access to both servicing dashboards as well as to forms, illustrations and Global Atlantic’s updated SnapApp, leveraging a new wizard experience.

IMPORTANT: Please register to create a new account by following these easy steps:

  1. Go to https://register.globalatlantic.com/registration/professionals
  2. Complete the required fields and provide the passcode sent to your mobile phone
  3. Check your email for a message titled “Continue Your Registration” and click the link provided in that message
  4. Follow the prompts to establish your username and password
  5. Proceed to login

Once you’ve logged in, you will be guided to the Manage my Business menu where you can access service dashboards to manage your book, run illustrations or submit an eApplication through Global Atlantic’s Firelight instance, SnapApp.

  • All existing inforce business (contracts beginning with 5, 6, 7, or 8), including the associated commission information, will remain on its current platform as you see it today.
  • Financial professionals no longer need to go to globalatlanticannuity.com to log in to MyView. The MyView dashboard can be accessed directly from the Manage my Business menu.
  • New FIA and MYGA business (contracts beginning with A, B, C, D or E) will be issued on the new platform. From the new servicing dashboard, you can view outstanding contract requirements in real time, upload documents to resolve Not In Good Order applications, access contract documents and correspondence, or download your commission detail.
  • If you receive commission payments from Global Atlantic, they will now come to you from our new bank account. In addition, commission details will now be available to you exclusively online.*


NEW FORMS REQUIRED: Effective October 2022, all new business forms can be accessed here. Please update any downloaded forms to ensure all documents are in good order.

*Some exclusions apply

Licensing and contracting onboarding enhancements

Our end-to-end Service department offers a dedicated team to service licensing, contracting and commission needs. Staffed by Global Atlantic service professionals, our exclusive licensing and contracting team handles your end-to-end servicing needs, from answering the call to creating the appointment with us.


Global Atlantic has partnered with SuranceBay to achieve a streamlined experience through electronic contracting and onboarding technology. SuranceBay is an insurance software service company providing contracting automation solutions. They have developed capabilities to enable a simplified, fully digital, and end-to-end onboarding experience for Firms, Marketing Organizations, Agencies, Financial Professionals, and Carriers. Learn more here.

Expanded product suite: Transition rules; NAIC training

We are excited to bring you new options and a more streamlined experience with the unification of our fixed index annuity product portfolio. Effective October 14, 2022, we sunset the Choice FIA series (Choice Accumulation II and Choice Income II). These products were replaced by our Fore FIA series (ForeAccumulation II and ForeIncome II) on October 14, 2022. Additionally, we will be making changes to the Income 150+SE Fixed Annuity and SecureFore Fixed Annuity series.


As a result of these changes, NAIC training must be completed through RegEd (or through another approved online vendor) before you will be able to sell ForeIncome, ForeAccumulation and Income 150. The NAIC codes for this training are:

ForeAccumulation II and ForeIncome II:  ALLFIA2
New - Income 150+SE:  INC150


Financial professionals who have previously completed NAIC training for SecureFore will not be required to retake the training. The NAIC code will remain the same.



Required Actions Checklist

□ Take the new product training from RegEd (or another approved online vendor).

□ Register for our new website at https://register.globalatlantic.com/registration/professionals.

□ Log in to access our upgraded GA SnapApp in the “Manage my Business” section of our website. (And don’t forget to encourage your clients to select eDelivery during the application process.)

□ Access the correct forms and marketing materials here.

□ Update your records with our new mailing address, email address and fax number – and be sure to use this new address for your newly submitted business.

Streamlined contact for your annuities service needs

For use by financial professionals at firms on the new platform, we have implemented a single address for annuities new business submissions, as well as a new, single phone number for your annuities needs, from sales support to inforce status, and everything in between. Life insurance contact information can be found here.


Annuities new business correspondence


U.S. and Express mail

Forethought Life Insurance Company

123 Town Square Place

PMB 711

Jersey City, NJ 07310

Phone and fax


(833) ASK-GA4U

(833) 275-4248


Mon-Thu 8:00 am to 7:00 pm EST

Fri 8:00 am to 6:00 pm EST

Fax: (855) 299-0104




For correspondence regarding pre-existing post issue policies, you will continue to use the current post-issue contact information below.


Post-issue correspondence


Block of Business

Policies Starting with “A, B, C, D or E”

Policies Starting with "5, 6, 7, or 8"

Policies Starting with "200"

Phone Number

(833) 275-4248

(833) 275-4248

(833) 275-4248

Fax Number

(855) 299-0104

(785) 286-6104

(877) 554-2413

Email Submission Address




Overnight Address

123 Town Square Place, PMB711
Jersey City, NJ 07310

PO Box 758507
Topeka, KS 66675-8507

PO Box 246
Batesville, IN 47006

Regular Address

123 Town Square Place, PMB711
Jersey City, NJ 07310

Mail Zone 507, 5801 SW 6th Avenue
Topeka, KS 66636

One Forethought Center
Batesville, IN 47006

For updates and more information on our new, modern website experience, please refer back to the main What’s New page.