Contact Us - Retirement

The Annuity Service Center can be reached on (866) 645-2449, Monday – Friday 8:30 a.m. – 6:00 p.m., EST.

 

Please make sure you have your Contract number. This is a nine digit number assigned to your annuity contract.
For contracts starting with "5xx" or "6xx," online access and account information is available. If you have additional questions, please contact your agent or our Annuity Customer Service Team at (866) 645-2449.
For contracts starting with "200," online access and account information is not available. Please contact your agent or our Annuity Service Center for account information at (877) 244-7526.
For contracts starting with “408”, “409”, and “509” online access and account information is available.  

If you have additional questions, please contact your agent or our Annuity Customer Service Team at (800) 457-8803.

  • Trouble logging in
    (877) 454-4777
    Option 1 = variable annuities
    Option 2 = fixed index annuities
    Option 3 = fixed annuities
    Option 4 = long-term care annuities
  • Annuity Sales Desk – Broker Dealer
    Monday through Thursday, 8:00 a.m. to 6:00 p.m. EST
    (877) 454-4777

Monday through Friday, 8:30 a.m. to 6:00 p.m. EST
(855) 44-SALES (447-2537)
annuity.marketing@gafg.com

 

 

  • ForeCare & Index Annuity
    Monday through Friday, 8:30 a.m. to 6:00 p.m. EST
    (877) 244-7526
    annuitypolicyservice@gafg.com

     

  • Commonwealth
    Monday through Friday, 8:30 a.m. to 6:00 p.m. EST
    (800) 457-8803