Technology and Functional Program Leader

at Global Atlantic Financial Group
Des Moines, Iowa, United States

All offices are currently open, and our employees are back 4 or 5 days a week in Hudson Yards, NY and 3 days a week in all other offices. If you have questions on this policy or the application process, please contact

Company policy requires all employees and visitors to the Hudson Yards, NY office to be vaccinated against the COVID-19 virus.


Global Atlantic Financial Group is a leader in the U.S. life insurance and annuity industry, serving the needs of individuals and institutions. Global Atlantic is a majority-owned subsidiary of KKR, a leading global investment firm that offers alternative asset management across multiple strategies and capital markets solutions.

Global Atlantic is looking for a diverse team of talented individuals who reinforce our culture of collaboration and innovation. We are dedicated to the career development of our people because we know they are critical to our long-term success. Join our team and come grow with us. 

Job Summary

This role is responsible for the overall technical and functional program management of initiatives being undertaken by the IT Infrastructure & Operations Team.  In addition to managing the interdependencies between various projects and external teams needed to deliver our business goals, this role will also require direct Technical/Functional Program management of some of the larger initiatives in the program that span multiple teams, stakeholders and end users. This role will also require performing business analysis, engaging with multiple business functions and helping drive functional requirements for existing initiatives as well also proposing new initiatives that will provide significant business value.

Business Functions Covered by this Role

The IT Infrastructure and Operations Team consists of IT Service Management/Help Desk, Identity & Access Management, IT Infrastructure, IT Operations, Enterprise/Cloud Architecture, Cloud Operations, Audio Video Technology, and partners extensively with IT Governance and Audit and Compliance functions.

Key duties / Essential Functions

This role will include but not be limited to the following responsibilities:

  • Overall Program and Governance management for IT Infrastructure and Operations initiatives and projects
  • Ensuring appropriate and productive engagement of key technical stakeholders such as Information Security, IT Enterprise Architecture, and IT Business Partners
  • Participating in technical conversations during ideation/planning, execution, and validation
  • Budget tracking and reporting for discretionary efforts
  • Requirements gathering
  • Identification of acceptance criteria and definition of done at the task, milestone, and initiative level
  • Task and milestone identification and tracking
  • Risk and issue reporting, mitigation, and remediation facilitation
  • Resource coordination both an intra- and extra-departmental basis
  • Dependency tracking within initiatives
  • Participation in technology governance activities
  • Creating proposals and recommendations and general documentation
  • Escalation and communication of incidents and risk
  • Driving quality and ensuring quality assurance goals are achieved
  • Documenting run state operational models and ensuring appropriate transition from project to steady state for delivered initiatives
  • Interfacing with all levels of IT from individual contributors, middle manager, leadership, and CTO.

Skills and competencies:

Five or more years’ experience in:

  • Project management and governance role within information technology serving on technical teams
  • Demonstrated understanding of technical project delivery
  • High level understanding of VMware virtualization, Citrix desktop-as-a-service, storage, networking, and information security concepts
  • Demonstrated ability to interact with highly technical and engineering staff

Experience with and knowledge of:

  • PMP or similar or dedicated experience in coordination role
  • SOX and audit/regulator domains relevant to public, financial services organizations
  • Familiarity with privacy and security regulatory standards and requirements
  • Technology procurement, licensing, budgeting, and support

General skills include:

  • Exceptional communication skills with diverse audiences
  • Strong critical thinking and analytical skills
  • Strong leadership, project, and team-building skills to drive projects and initiatives in multiple departments
  • Demonstrated ability to identify risks associated with business processes, operations, information programs and technology projects
  • The ability to be engage with both technical and non-technical partners and stakeholders


  • Bachelor’s degree required, with focus in management information systems, engineering, or related technical field highly preferred.



Global Atlantic’s total rewards package is reflective of our corporate values, particularly diversity, excellence and innovation, with a focus on inclusion, pay equity, and flexibility. We are proud to support your personal and professional growth and well-being through programs such as educational assistance, virtual physical therapy, remote/onsite fitness reimbursement, a medical second opinion program, pet insurance, military leave, parental leave, adoption assistance, fertility and family planning coverage. We strive to foster a culture of total well-being through community outreach and charitable giving programs.

We are active in our communities-

  • New York: Red Hook Conservancy, Girls Who Invest and The Bowery Mission
  • Boston: Cradles to Crayons, Project Bread, Let’s Get Ready, Rise Against Hunger, Salvation Army and many other local volunteer organizations in around the Boston area
  • Hartford: Habitat for Humanity, Foodshare, Humane Society, Hands on Hartford, Mercy Shelter and Dog Star Rescue
  • Indianapolis: Elevate Indianapolis, Gleaners Food Bank and the Juvenile Diabetes Research Foundation
  • Batesville: American Cancer Society Relay for Life, Angels of Giving, Margaret Mary Health Foundation, Ripley County Community Foundation, Safe Passage, Batesville High School Sponsorships, local area youth sports and food pantries, as well as many others
  • Des Moines: United Way, Central Iowa Shelter & Services, Junior Achievement of Central Iowa and Make a Wish Foundation
  • Berwyn: Food drive and will be planning an event to help a local family over the holidays
  • Atlanta: Packaged Good Organization, which helps the most vulnerable community members with providing personalized care packages for people in need including the elderly, our armed forces, the homeless and hospitalized kids
  • Bermuda: Sponsor of a weekly feeding program operated by The Hamilton Seventh-Day Adventist Church

Social platforms provide an environment to collaborate with others and participate in friendly competitions towards achieving physical, emotional and financial well-being. Our highly competitive health, retirement, life and disability plans can be tailored to best suit your needs and those of your whole family.

Global Atlantic is committed to creating an inclusive environment where everyone can meaningfully contribute to our success. We are proud to be an equal opportunity employer and we do not discriminate in employment on any basis that is prohibited by federal, state or local laws.  More than that, we strive to be inclusive of all backgrounds and experiences, which we feel gives us a competitive advantage in the market and within our firm.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

Employees who require an accommodation to perform the essential functions of their job will participate in an interactive process which may include providing documentation. If you are hired and require an accommodation for any protected status, please email

Please click on the links below to learn more about Global Atlantic.

Global Atlantic Financial Company Employee Candidate Privacy Notice


32 Longview Lane

West Hartford, CT 06107

Voluntary Inclusion Questions

We encourage qualified applicants from all backgrounds to apply.  As such, we are committed to achieving a diverse candidate pool for open positions and that our interview teams are made up of employees from different backgrounds.  Sharing your background with us will help us with that focus, although recruiters and hiring managers will not have the ability to see individual responses (only aggregate information).  

This information is not used to determine who is selected for interviews or will be hired, but is helpful in identifying resources, sites and groups which add value in increasing our applicant pool and ensures that we attract the best and most diverse workforce.  This is purely voluntary but will help our mission to be inclusive.  


Which category below best describes you (please select only one):
How do you currently describe your gender identity? (please select only one)
Have you been diagnosed with any disability or impairment? (please select only one)
Do you identify as a veteran or as being or having been a member of the military? (please select only one)
Do you consider yourself a member of the Lesbian, Gay, Bisexual, Trans or Queer (LGBTQ+) community? (please select only one)
Which of the following best describes your education status? (please select the one option that fits you best)