Citrix Systems Architect

at Global Atlantic Financial Group
Des Moines, Iowa, United States

**We are still hiring and interviewing for this position. We are conducting interviews over video. Our employees can voluntarily return to our office, and we are fully supporting remote work throughout the end of 2020.**


Global Atlantic is one of the fastest growing companies in the Life and Annuity industry. We are focused on the U.S. retirement and life insurance markets with a broad range of annuities and life insurance options, as well as reinsurance solutions. Our success is driven by competitive, innovative product designs, leading investment management and integrated risk management, along with highly experienced leadership.

Global Atlantic is looking for a diverse team of talented individuals who reinforce our culture of collaboration and innovation. We are dedicated to the career development of our people because we know they are critical to our long-term success. Join our team and come grow with us.  

In July 2020, KKR & Co. signed a strategic transaction to acquire Global Atlantic.  The transaction is expected to close in early 2021, subject to required regulatory approvals and certain other customary closing conditions.


The Citrix Systems Architect will partner with various functional areas to provide strategy, problem-solving, technical architecture, and project management for IT systems.  This position will be accountable for identifying key business changes and implementing the developing technical solutions as needed. Key responsibilities will include the following: 

  • Responsible for the technical administration, engineering, and support for Citrix applications and overall environment.
  • Deployment and configuration of Citrix infrastructure and ensures stable performance through performance monitoring and tuning.
  • Participates in the planning and implementation of major software and hardware upgrades, ensuring change management procedures and methodologies are implemented and followed.
  • Provide technical advice and guidance to assigned business areas.
  • Partner with business and third-party administrators to design and implement technical solutions supporting underlying business processes.
  • Participate in testing and verification of technical solutions.
  • Provides proper training and support after implementation to ensure proper knowledge transfer to given business units.
  • Controls solution by establishing specifications and coordinating implementation with technical teams.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.


  • Proficiency in some or all the following infrastructure areas:
    • Citrix technologies – Citrix Virtual Apps (XenApp), Citrix Virtual Desktops (XenDesktop), Director, Citrix Cloud, PVS, and NetScaler.
    • VMware Virtualization – vSphere and vRealize.
    • Profile management – Ivant RES, FSLogix, GPO.
    • Experience programming in a scripting language such as PowerShell, VBScript, etc.
    • Microsoft technologies - including Active Directory, Windows (desktop and server), DHCP, DNS, etc.
    • Knowledge of infrastructure automation platforms.
  • Minimum of 4 years of experience in Citrix administration, minimum of 8 years of experience in IT or strong technical background.
  • Experience managing Citrix environments of over 500 concurrent users.
  • Bachelor’s degree in an IT related field or similar combination or education and experience.
  • Microsoft Certified Systems Engineer (MCSE), VMware Certified Professional (VCP), Citrix Certified Administrator (CCA) preferred.
  • Understanding of the leading cloud infrastructure platforms such as Azure and Amazon Web Services.
  • Experience in architecting a recommended technical infrastructure solution.
  • Good communication, teamwork, and general consulting skills.
  • Good problem-solving skills.
  • Ability to work in a fast-paced, matrix reporting environment.

At Global Atlantic, enjoy a highly competitive compensation and benefits package, with a focus on pay equity and flexibility. We are proud to support work/life balance with flexible work arrangements that meet individual and business needs. A casual dress code, above-average paid time off, parental and military leave, adoption assistance and tuition reimbursement are just a few of the extra perks that make Global Atlantic a great place to work. We strive to foster a culture of total well-being through community outreach and charitable giving programs. 

In Des Moines, we actively partner with Central Iowa Shelter & Services, Junior Achievement of Central Iowa, Make a Wish, and United Way. Social platforms provide an environment to collaborate with others and participate in friendly competitions towards achieving physical, emotional and financial well-being. Our highly competitive health, retirement, life and disability plans can be tailored to best suit your needs and those of your whole family. 

Global Atlantic is committed to creating an inclusive environment where everyone can meaningfully contribute to our success. We are proud to be an equal opportunity employer and we do not discriminate in employment on any basis that is prohibited by federal, state or local laws.  More than that, we strive to be inclusive of all backgrounds and experiences, which we feel gives us a competitive advantage in the market and within our firm.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. 

Global Atlantic Financial Company Employee Candidate Privacy Notice 


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We encourage qualified applicants from all backgrounds to apply.  As such, we are committed to achieving a diverse candidate pool for open positions and that our interview teams are made up of employees from different backgrounds.  Sharing your background with us will help us with that focus, although recruiters and hiring managers will not have the ability to see individual responses (only aggregate information).  

This information is not used to determine who is selected for interviews or will be hired, but is helpful in identifying resources, sites and groups which add value in increasing our applicant pool and ensures that we attract the best and most diverse workforce.  This is purely voluntary but will help our mission to be inclusive.  


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