SVP, Head of Individual Markets Technology

at Global Atlantic Financial Group
New York, New York, United States


Global Atlantic is one of the fastest growing companies in the Life and Annuity industry. We are focused on the U.S. retirement and life insurance markets with a broad range of annuities and life insurance options, as well as reinsurance solutions. Our success is driven by competitive, innovative product designs, leading investment management and integrated risk management, along with highly experienced leadership. 

Global Atlantic is looking for a diverse team of talented individuals who reinforce our culture of collaboration and innovation. We are dedicated to the career development of our people because we know they are critical to our long-term success. Join our team and come grow with us. 

In July 2020, KKR & Co. signed a strategic transaction to acquire Global Atlantic.  The transaction is expected to close in early 2021, subject to required regulatory approvals and certain other customary closing conditions.


Our Head of Individual Markets Technology will be accountable for developing the strategy and support for the processes and tools that are critical to the success of our life and annuity businesses.   This will include working directly with business leaders in strategic planning, identifying and implementing efficiency improvement opportunities, and effective systems operations.  This leader will work closely with Third Party Administrators and providers to optimize development and delivery. 


  • Develops strategy and multi-year technology roadmap for desired capabilities in partnership with leadership, vendors and other internal technology partners to remove technical debt and keep technology and application platforms current and secure.  Ensures alignment with overall company architecture.of (target state architecture)
  • Maintains overall accountability for implementing the strategy/roadmap.
  • Works with business partners to develop technology-based solutions to problems or opportunities.  Working with current and future IT Vendors, Partners, and staff, establish a program to deliver excellent customer experience (CX) and support digital initiatives.
  • Manages all third parties (outsourcing firms, software vendors, etc.) to ensure assigned tasks are completed according to requirements.
  • Evaluates partners and vendors on an annual basis, completing an analysis of in-sourcing vs. out-sourcing periodically.
  • Develops delivery methodology and approaches to ensure timely completion of defined work.
  • Effectively leads and utilizes resources in the delivery and support for stakeholders; considers new operating models to ensure effectiveness and efficiency.
  • Maintains the technology ecosystems in alignment with Technology Guiding Principles.
  • Contributes to Enterprise Architecture initiatives, and participates as key member of the Architecture Review Board.
  • Ensures all systems and associated processes comply with required IT Governance and SOX Controls.
  • Provides timely, accurate and consistent application and data integration support.
  • Coordinates with other Technology teams to identify and implement new solutions to support business functions at an effective cost.
  • Assesses IT applications to determine their ability to yield optimal business results.
  • Modifies existing IT systems to adapt to changes in technology and the business.
  • Maintains strong relationships across all functions within the Technology Department and across the Company.
  • Develops annual budgets, quarterly forecasts, and effectively manages expenses to the established budgets associated with functions supported.
  • Effectively develops team members through coaching and using the performance management process.
  • Ensures exceptional client and business partner experience, ability to scale technology and provide innovative solutions. The leader must be team oriented, accountable and able to build trust across the organization
  • Uses deep expertise in Strategy and IT to structure approaches to address complex projects and vague problems, understand and articulate the paths to solutions, and align the right people/resources against the right work


  • Bachelor degree in computer science or related field; or equivalent education and experience
  • Minimum 15 years experienced in technology including 8 or more years in supporting insurance administration platforms and solutions.
  • Minimum 5+ years (7+) of Application Implementation, preferably as a manager or product owner.
  • Prior 5+ years recent experience directly managing an application development team.
  • Skilled in Agile delivery methodologies
  • Prior experience working with Third Party Service Parties across the sourcing and software development lifecyle
  • Knowledgeable in Cloud technologies, such as Amazon AWS and Microsoft Azure
  • Demonstrated experience in evaluation and selection of technology products.
  • Recognition as a transformational leader of technology, infrastructure, and application maintenance organizations, processes, and people
  • Awareness of Digital and Agile methodologies with broad infrastructure experience
  • Demonstrated executive level thought leadership, strategy development, and financial and operational planning
  • Rationalize applications within and across various business groups and a large enterprise
  • Recognition as a transformational leader with proven ability to demonstrate leadership through influence, and lead change management
  • Demonstrated experience in solution architecture and application integration patterns
  • Solid grasp of InfoSec constructs and management of PII/PHI/secret data
  • Ability to understand highly complex systems and data flows
  • Exposure to SOX/MAR, SEC compliance, and other relevant frameworks
  • Experience managing multi expansive technology budget across multiple departments
  • Experience leading and developing successful technology teams
  • Demonstrated analysis and communication skills, able to resolve technology and business problems
  • Demonstrated ability to work well with cross-functional groups
  • Demonstrated ability to manage multiple projects, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames; self-starter with high degree of initiative, urgency, and follow through

At Global Atlantic, enjoy a highly competitive compensation and benefits package, with a focus on pay equity and flexibility. We are proud to support work/life balance with flexible work arrangements that meet individual and business needs. A casual dress code, above-average paid time off, parental and military leave, adoption assistance and tuition reimbursement are just a few of the extra perks that make Global Atlantic a great place to work. We strive to foster a culture of total well-being through community outreach and charitable giving programs.

In New York, we actively partner with the Red Hook Conservancy, Girls who Invest, and The Bowery mission.  Social platforms provide an environment to collaborate with others and participate in friendly competitions towards achieving physical, emotional and financial well-being. Our highly competitive health, retirement, life and disability plans can be tailored to best suit your needs and those of your whole family.

Global Atlantic is committed to creating an inclusive environment where everyone feels like they can meaningfully contribute to our success. We are proud to be an equal opportunity employer and we do not discriminate in employment on any basis that is prohibited by federal, state or local laws. We encourage qualified applicants from all demographics to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

Global Atlantic Financial Company Employee Candidate Privacy Notice



Voluntary Inclusion Questions

We encourage qualified applicants from all backgrounds to apply.  As such, we are committed to achieving a diverse candidate pool for open positions and that our interview teams are made up of employees from different backgrounds.  Sharing your background with us will help us with that focus, although recruiters and hiring managers will not have the ability to see individual responses (only aggregate information).  

This information is not used to determine who is selected for interviews or will be hired, but is helpful in identifying resources, sites and groups which add value in increasing our applicant pool and ensures that we attract the best and most diverse workforce.  This is purely voluntary but will help our mission to be inclusive.  


Which category below best describes you (please select only one):
How do you currently describe your gender identity? (please select only one)
Have you been diagnosed with any disability or impairment? (please select only one)
Do you identify as a veteran or as being or having been a member of the military? (please select only one)
Do you consider yourself a member of the Lesbian, Gay, Bisexual, Trans or Queer (LGBTQ+) community? (please select only one)
Which of the following best describes your education status? (please select the one option that fits you best)